Enter "HR Consultant" into any search engine and you will be bombarded with many, many companies that offer HR-related services.  How do you determine if you have chosen the right HR consultant?  

 

1. Availability- Your HR consultant should be available when you need them.  If you have to call more than once or email more than once - and still not get a response - you have picked the wrong consultant or business.  Most issues requiring HR support are time-sensitive and you want an answer quickly - or at the very least a return call.  Do not waste your time with companies that seem overburdened with other clients - with no time for you.

 

2. Knowledgeable - Certainly no one knows EVERYTHING.  However, your HR consultant should have a strong foundation in basic HR procedures and "best practices" in the field and be able to provide immediate counsel and support.

 

3. Reliable -  You should never have to wonder if deadlines are going to be met or projects completed.  A good HR consultant will advise you regularly of project status and deadline issues.   

 

4. Personable - Strong interpersonal skills and a pleasant personality can go far in the HR business.  Working with your HR consultant should be an easy, comfortable experience.

 

5. Flexible- Your business needs change constantly.  Your HR consultant should be flexible enough to allow for reasonable changes.